Hotel Information

Hotel Amenities

Check-In 4 p.m. | Check-Out 11 a.m.

Early check-in and late check-out may be available; fees may apply.

Rosen Inn at Pointe Orlando provides guests complimentary Wi-Fi. Once you’re checked in, connect to your complimentary wireless by following these steps.

On your device, please connect to the Rosen Guest Wireless network.
Once your device has connected, you can open your web browser.
You will need to input your Room Number and Last Name. The Last Name must match the reservation.

If you have any additional questions, please contact our 24/7 technical support (407) 996-3333.

Sunbeds by the outdoor pool, Rosen Inn at Pointe Orlando

Swimming Pools

Open Daily | 9 a.m. – 10 p.m., weather permitting

Three swimming pools, two seasonlly-heated. Pool #1 is located between buildings A and B and is a non-smoking area. Pool #2 is located next to building D and a designated smoking area. Pool #3 is by building E and is a non-smoking area.

Playground

Open Daily | 9 a.m. – 10 p.m.

The children's playground is located next to Building C. Children under 14 years of age must be accompanied by an adult.

Game Room

Open Daily | 9 a.m. - midnight

Games are token-operated.

Machines & equipment in the Gym, Rosen Inn at Pointe Orlando

Open Daily | 24 hours

Full-equipped fitness room including eliptical machines, treadmills, stationary bikes, and weighed machines. A room key is required for entry. Located between Pool #2 and Pool #3.

On-site Laundry

Open Daily | 24 hours

For your convenience, coin-operated laundry facilities are located:

4th Floor by the Elevators between A & B Buildings.
4th Floor by the Elevators between C & D Buildings.
4th Floor by the Elevators between D & E Buildings.
1st Floor end of G Building by Pool #3.

Please refer to the map of our hotel or call the Hotel Operator for the nearest location. Laundry detergent is available at each location as well as Lite Bite.

Valet Dry Cleaning

Dry-cleaning and laundry services are available upon request, Monday through Saturday. Items picked up early in the morning before 8 a.m. will be cleaned off-site and returned to the hotel by 6 p.m. or by the next day (excluding Sundays). Please see the front desk for availability, drop-off times, and pricing.

A member of our housekeeping team will visit your room once per day unless told otherwise.

Dial “0” on your room phone for extra towels, linens, or other amenities. To opt out of housekeeping, place a “Room Occupied” sign outside your front door.

We reserve the right to inspect all guest rooms, even when the “Room Occupied” tag is displayed.

Guest Services

Parking fees are $10 per night per vehicle (tax included) with a maximum charge of five (5) nights/$50 per vehicle. Payment for parking fees is handled by the Front Desk.

Each package received will incur a receiving, storage, and handling fee of $10 for packages up to 49 pounds, $25 for packages 50 to 99 pounds, and $50 for packages 100 to 150 pounds.

Contact Front Desk or reservations to request adding a rollaway bed in your guest room. Limit one per room. $18 plus tax a night.

Guests are charged a nonrefundable fee of $15 per dog, per night, per guest room. There is a two-dog maximum.

Hotel Map

Shuttle Information

To Universal Orlando Resort, Epic Universe, SeaWorld Orlando, and Aquatica

We provide free, scheduled shuttle service to Universal Orlando Resort, Epic Universe, SeaWorld Orlando, and Aquatica. Reservations are required for all departures. Please visit the Universal Partner Hotel Vacation Planning Center in the hotel lobby to see the latest schedule and reserve your spot. Please also visit the Universal Partner Hotel Vacation Planning Center to make shuttle reservations for guests with disabilities. Reservations can be obtained in person up to 24 hours in advance for the complimentary shuttle. Seats are limited and are on a first-come, first-served basis. Shuttle stops at multiple locations.

ADA Guidelines

Scheduled transportation is provided based on regular park operating hours* (does not run continuously) to Universal Orlando theme parks. Advance reservations are required and must be made in person at the Universal Partner Hotel Vacation Planning Center located in the hotel lobby 24 hours prior to departure.

Space is limited — one mobility aid per departure. Reservations are first come, first served.

*Not valid for special events, groups, or early park admission.

SeaWorld and Aquatica Shuttles

Shuttle service to SeaWorld and Aquatica requires guests take an early shuttle to Universal Orlando Resort and then board another shuttle. Only one shuttle is scheduled from Universal Orlando Resort to SeaWorld and Aquatica.

Shuttle service from SeaWorld and Aquatica back to the hotel requires guests to first take a shuttle to Universal Orlando Resort, board another shuttle which will return to the hotel.

Departures
To Universal Studios, Islands of Adventure, CityWalk, Volcano Bay - Route D
8:10 a.m.	9:50 a.m.	11:50 a.m.
To Epic Universe - Route D
7:20 a.m.	8:40 a.m.	11:05 a.m.
To SeaWorld and Aquatica from Universal Orlando Resort - Stall #14
10:05 a.m.

Returns
From Universal Studios, Islands of Adventure, CityWalk, Volcano Bay - Route D
5:00 p.m.	6:25 p.m.	8:00 p.m.	9:25 p.m.
From Epic Universe - Route D
5:00 p.m.	6:25 p.m.	8:00 p.m.	9:25 p.m.
From Aquatica to Universal Orlando Resort
7:30 p.m.
From SeaWorld to Universal Orlando Resort
7:35 p.m.

To Walt Disney World

Fabulous Buses provides a shuttle service to Walt Disney World for $15/guest (round trip). Reservations must be made online with Fabulous Buses. Schedules are subject to change. Please call Fabulous Buses with any questions: (407) 885-1252.

More Transportation Information

Be Aware

Ensure your safety by being aware of your surroundings. Park in well-lit areas, remove valuables from your vehicle, and make sure its locked. Avoid keeping your money and cards in one place, and secure your purses and wallets. Please report suspicious activity to hotel security. If you see something, please say something.

Guest Room Door Locks

For additional security only while you're in the guest room, press the green privacy button located on the door lock. Do not press the green privacy button before departing room. Please do not leave the door open while you are in the room, and ensure the door is completely closed when leaving.

Visitors

Always identify a person before allowing them into your room. A peep hole is provided in your door for your convenience. If there is any doubt about the person’s true identity, please contact the Security Desk at extension 6000. Use the night latch located on the back of the guestroom door for added protection.

Pool Safety Tips

Always keep a close eye on kids when they're near the pool. Don't rely on floaties instead of watching them. Wait a bit after eating before swimming. Remember, no glass items or pets in the pool area. It's important to stay safe, so don't swim if you've been drinking or using drugs. And don't forget, there are emergency phones by each pool if you ever need help.

Extreme Heat

While having fun in the sun, please stay hydrated. Drink more water than you think you need. Remember to wear sunscreen and reapply often as sweat can decrease its effectiveness over time. We recommend SPF 30 or above. Loose fitting, lightweight clothing that covers as much skin as possible, and a hat should help keep you comfortable in hot weather.

Fire

Please take a moment to find the closest fire exit stairway. If there is ever a fire, go to the stairs quickly but calmly. Do not use the elevators. If you see fire or smoke, please report it immediately to the hotel operator by calling 0 from any hotel phone.

Driving & Walking

In Florida, drivers must yield or stop for pedestrians crossing the road — within and outside a crosswalk even when traffic control signals or yield signs are not present. Pedestrians are encouraged to use designated crosswalks and wait to cross the street until oncoming traffic has stopped.

Electronic Safe

Do not leave money or valuables unattended in your room. Each room is equipped with an electronic safe for your use. Always store your jewelry, passport, cash, and valuables in a safe location.

Staff Permissions

Hotel staff may enter a guestroom during your stay for wellness checks, security, maintenance, or other purposes. Rosen Hotels & Resorts reserves the right to visually inspect all guestrooms, even when the Room Occupied tag is displayed. Staff will knock and announce their presence before entering.